M & N Repair LLC PRIVACY POLICY

M & N Repair LLC (the “Company”) is committed to protecting user privacy. This Privacy Policy explains how we collect, use, and safeguard your information so you can make informed decisions when using our Service.

For this Agreement, “Site” means the Company’s website at MNRepairLLC.com.

“Service” means the Company’s services available through the Site, where users can learn about our services, meet our team, and access the payment portal for outstanding invoices.

The terms “we,” “us,” and “our” refer to the Company.

“You” refers to any user of our Site or Service.

By accessing our Site or Service, you accept our Privacy Policy and Terms of Use and consent to the collection, storage, use, and disclosure of your Personal Information as described below.

INFORMATION WE COLLECT

We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information cannot identify you personally and may include anonymous usage data, general demographics, referring/exit pages and URLs, platform types, submitted or generated preferences, and click counts. Personal Information includes your email address, name, telephone number, and vehicle information submitted through the Site.

HOW WE USE AND SHARE INFORMATION

Personal Information:

Except as stated in this Privacy Policy, we do not sell, trade, rent, or share your Personal Information with third parties for any purposes without your consent.

We use Personal Information to communicate with you, respond to questions, request feedback, provide technical support, and update you on your repair process or status.

We may share Personal Information when reasonably necessary to comply with legal processes or government requests; enforce our Terms of Service; investigate violations; address fraud, security, or technical issues; or protect the rights, property, or safety of users or the public as permitted by law.

Non-Personal Information:

We use Non-Personal Information to improve the Service, customize user experience, track trends, and analyze Site usage. This Privacy Policy does not limit our use or disclosure of Non-Personal Information, which we may share with partners, advertisers, and other third parties at our discretion.

YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION

You may stop receiving communications from us at any time by following the unsubscribe instructions in our emails or using the email link on the Site.

LINKS TO OTHER WEBSITES

Our Service may link to or be compatible with other websites or applications. We are not responsible for their privacy practices, information, or content. This Privacy Policy applies only to information we collect through the Site and Service. When you access a third-party website or application, its privacy policy applies. We encourage you to review its privacy statement before using it.

SMS Terms of service

You may text "START" to 419-419-1821 to Opt-in to receiving mobile text messaging from M & N Repair. By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from M and N Repair LLC. This includes SMS messages for account notifications, customer care, and repair status or notifications. Message frequency varies. Message and data rates may apply according to your provider. Customer SMS information provided will not be shared with anyone outside of M & N Repair by opting in to Mobile Text messages. You may opt-out of SMS communications by replying "STOP" to any text message received from us.

CHANGES TO OUR PRIVACY POLICY

The Company may change this policy and our Terms of Service at any time. We will notify you of significant Privacy Policy changes by email or a prominent notice on our Site. Significant changes take effect 30 days after notice; non-material changes or clarifications take effect immediately. Please check the Site and this privacy page periodically for updates.

CONTACT US

For questions about this Privacy Policy or Site practices, email Lyndsay.Massey@MNRepairLLC.com.

Last Updated: 10/19/2026